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We will guide you through a pre-close walk through and orientation of your house and its features addressing any items that may be incomplete. We will also make sure we fully explain how to operate all systems. At this point, the home is handed over to our warranty manager.
The final step is the most exciting, as Cary Becker and Warranty Coordinator Joe Gunderson, who is in charge of the house after close, sign the closing papers and turn the house over to the homeowners.
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Our warranty is just another extension of our commitment to customer satisfaction. The Kootenia warranty is compliant with the standards set up by Minnesota Statute Chapter 327A.
The warranty on your new Kootenia-built home includes:
1. A thirty-day request for service.
2. A six-month request for service.
3. A twelve-month walkthrough list.
4. Emergency service, which covers the following emergencies, as defined by our warranty: total loss of heat, total loss of electricity, a plumbing leak that requires the entire water supply to be shut off, total loss of hot water, total sewage stoppage, roof leak.
5. Kitchen appliance warranties. These warranties are specific to each individual appliance and are generally one year long.
At Kootenia Homes, we pride ourselves in doing our own warranty work. To reach our warranty manager during business hours, call 651-731-2345. After hours, please call 612-363-0495.
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Kootenia Homes, Inc. agrees to provide a Limited Warranty which complies with the Minnesota law regarding new home warranties. In general, the terms of the warranty will be as follows:
(1) During the first year of ownership the home shall be free from defect caused by faulty workmanship and defective materials due to non-compliance with building standards. The period of ownership commences on the date of closing unless otherwise specified by the builder.
(2) During the first two years of ownership the home shall be free from defects caused by faulty installation of plumbing, electrical, heating and cooling systems.
(3) During the first 10 years of ownership the home shall be free from major construction defects. "Major construction defects" means actual damage to the load-bearing function and which vitally affects or is imminently likely to affect the use of the dwelling for residential purposes to the extent that the home becomes unsafe, unsanitary or otherwise unlivable. Such load-bearing components may include:
A. Foundation systems and footings
B. Beams
C. Girders
D. Lintels
E. Columns
F. Walls and partitions
G. Floor systems
H. Roof framing systems
"Major construction defects" does not include damage due to movement of the soil caused by flood, earthquake or other natural disasters.
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Warranty